Diving into a Realistic Scenario: HR tactics used by ESOFT Metro Campus (Pvt) Ltd to retain employees
ESOFT Metro Campus (Pvt) Ltd, A trailblazing establishment that has thrived since its establishment in 2000. It is a leading private sector higher education network in Sri Lanka. Their extensive network, covering the entire island, encompasses 40 branches across all regions and districts. This ensures that international higher education is within reach for all students, serving as a testament to ESOFT's vision and mission (ESOFT Metro Campus, 2024). In the 1990s, Fitz-enz (1990) noted that employee dedication and retention are influenced by a combination of factors rather than a single issue. In this context, we will explore the strategies used by the Human Resource Department (HR) of ESOFT to retain employees within their branch network. Identified concerns 1. Cultivate an appreciative culture. 2. Employee Disengagement Issues. 3. Areas for improvement in Workplace Environment. HR strategies used by ESOFT HR 1. Employee recognition programmes to launch...